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Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation : 6002-1
- Exam Code: 6002-1
- Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
- Updated: Sep 09, 2026
- Q & A: 69 Questions and Answers
About Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation : 6002-1 Exam
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Avaya 6002-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Configuration & Administration | 30% | - Trunk groups, signaling, and call routing - SAT commands and system parameters - Media gateways and circuit packs - IP endpoints, DCP, and SIP devices |
| Topic 2: Features, Protocols & Interoperability | 15% | - Encryption and security settings - SIP, H.323, and DCP protocols - Integration with Session Manager and third-party systems - Shuffling, hairpinning, and media management |
| Topic 3: Maintenance, Monitoring & Troubleshooting | 10% | - Gateway and endpoint troubleshooting - Common fault isolation and resolution - Backup and restore procedures - Alarm monitoring and logging |
| Topic 4: Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - Survivable remote and duplex configurations - System Platform and WebLM licensing - Software installation and upgrade procedures - Server platforms and templates |
| Topic 5: CM Messaging Integration & Configuration | 20% | - Integration with Communication Manager - CM Messaging server installation - Mailbox and user provisioning - Voice mail features and call coverage |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Question #1
When troubleshooting a system fault, if the web interface or SAT are unavailable, which method should be used?
- A. CLI
- B. TTY2
- C. MODEM
- D. SAL
Answer: A
Question #2
Which three statements are true for a configuration that consists of Duplicated S8800 main servers with a duplicated port network and is a survivable core? (Choose three)
- A. The main servers share a single control network
- B. Hardware Duplication exists between the two main S8800 servers.
- C. The two main servers have duplication IPSls
- D. Software duplication exists between the two main S8800 servers.
- E. All Clam media and Medpro cards must be in a one subnet
Answer: C,D,E
Question #3
Which statement describes the action to assure the system platform was installed correctly?
- A. From the system management console browser, verify domain-0 and cdom are running
- B. From the laptop connected to the network, ping the dom0 IP address and verify a successful response.
- C. Immediately after the installation, verify the DVD is ejected from the drive and that the server reboots.
- D. After connecting the server using PuTTY and logging in as root, verify there are no errors when running the xm list command.
Answer: D
Question #4
Which three statements about CM_Duplex CM 6.0 are true?
- A. The S8510 server is not used for duplication
- B. Server duplication is configured via "Failover" option on CDROMs web interface
- C. Software duplication is available, but hardware duplication is not available.
- D. S8730 with DAL 2 card does not support server duplication in CM 6.0.
- E. The CM duplex template supports CMM
Answer: A,C,D
Question #5
Which two statements describe the new procedures that a customer can use to directly and permanently turn ON or OFF licensed features in CM 6.0? (Choose two)
- A. Customers can turn features ON or OFF using the WebLM server and the system platform management Console
- B. Customers can PDLS directly to turn futures ON or OFF and then download and install a new license file with the updated features.
- C. Customers can turn features ON or OFF using the change system parameters customer-options command on the system access terminal (SAT).
- D. Customers can turn features ON or OFF using the system management interface features administration page.
Answer: A,B
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