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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. A company has deployed Fusion Lead Management and would like to use the Assessment templates to gather additional information from the customer. The template administrator has created an Assessment template with the questions, response score, and rating for lead follow-ups and has activated the template for sales learn usage. The sales team has suggested some changes to the template.
Identify three parameters that a template administrator can update for the active Assessment templates.

A) Response Description
B) Question Text correction
C) Template Version
D) Question Sequencing Change
E) Remove Questions

2. A sales manager has create a lead and assigned the lead to sales resources. The manager wants to allow resources to view and update the data on the lead, excluding lead owner-and team membership-related details.
Identify the privilege option to restrict the resource from updating the lead owner and team membership details.

A) resource with Read-Only access
B) resource with Edit access
C) resource with Admin access
D) resource with Append access
E) resource with Full access

3. You are implementing Oracle Fusion CRM for your company. Currently you are configuring the Assignment Manager. Your company wants to assign territories to a sales load where the Territory Program ID is the same as the Sales Lead Program ID.
Select the mapping that you will configure to meet this requirement.

A) Attribute mapping
B) Dimension mapping
C) Literal mapping
D) Dynamic mapping
E) static mapping

4. Select the module in which the dimension of a sales channel and its types for territory definition maintained.

A) Oracle Fusion Sales Quota Management
B) Oracle Fusion Trading Community
C) Oracle Fusion PartnerManagement
D) Oracle Fusion Customer Center application
E) Oracle fusion Territory Management

5. In the Oracle Fusion Territory Management application, dimension parameters are used to refine the definition of each dimension so that it meets business requirements. Which two dimensions use parameters to control the number of visible levels in the Dimensional Hierarchy?

A) Time
B) Account Type
C) Industry
D) Product
E) Customer Size

Solutions: