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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013 servers. All of the company servers are located in the company datacenter. All users have Lync
2013 installed on their local computers. You deploy a virtual desktop infrastructure (VDI) environment to a pilot group of users. You install the Lync VDI plug-in and plug Lync compatible devices to the users' computers. Users report that Lync 2013 fails intermittently when pairing with the Lync VDI plug-in. You need to ensure reliable access to Lync 2013 for this pilot group of users. What should you do?

A) Set EnableMediaRedirection to $FALSE for all VDI users.
B) Configure the remote desktop client settings so that audio plays on the local computer and remote recording is disabled.
C) Uninstall Lync 2013 from the local users' computers.
D) Run Windows 7 Service Pack 1 or higher on the local computers.

2. You support a customer whose Microsoft Lync Server 2013 Enterprise environment that is configured with Enterprise Voice and Dial-in Conferencing. You remove the server that is hosting the File Store by using the Lync Topology Builder.
You add and define a new file server and publish the topology. Conference attendees report that they no longer hear their names played when they join or leave a conference. You need to ensure that conference attendees hear their names played when they join or leave a conference. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Run the Set-CsDialinConferencingConfiguration cmdlet.
B) Restart the Conferencing Attendant application.
C) Run the Test-CsDialInConferencing cmdlet.
D) Restart the Conferencing Announcement application.

3. You support a customer whose Microsoft Lync Server 2013 Enterprise Pool is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. Many users dial in to conferences and share Microsoft PowerPoint presentations. The server that hosts the conferencing pool is experiencing technical difficulties that are causing conferences to fail. You create a new Lync server and migrate users to this pool. You need to ensure that dial-in conference Uniform Resource Identifier (URI) addresses are maintained. Which cmdlet should you run?

A) Export-CsConferenceDirectory
B) Update-CsConferenceDirectory
C) Import-CsLegacyConferenceDirectory
D) Move-CsConferenceDirectory

4. You support Microsoft Lync Server 2013 Enterprise servers in your customer's organization. All client computers run Windows 7 or Windows 8. You configure dial-in conferencing. Users are dispersed in several locations. Users report that they cannot use dial-in conferencing for their conferences. You run the Get-CsDialPlan cmdlet and receive the output shown in the following exhibit. (Click the Exhibit button.)

You need to ensure that users can join conferences by using dial-in conferencing. What should you do?

A) Associate a trunk route with a dial-in conferencing region.
B) Create a user dial plan and associate the user dial plan with a dial-in conferencing access number.
C) Associate a dial-in conferencing access number with a dial-in conferencing region.
D) Associate a public switched telephone network (PSTN) usage record with a dial-in conferencing region.

5. You support a customer whose Microsoft Lync Server 2013 environment includes a single Lync Server 2013 Standard Edition pool located in a main office and four branch offices that are connected by a 3MB dedicated wide area network (WAN) link, with 100 users in each office. The Lync client's IP address is 10.0.0.100. The Lync IP server's address is 192.168.255.2. Quality of Service (QoS) is configured in Lync server for voice to use the differentiated services code point (DSCP) with a value of 46.
Users in the branch offices report poor audio quality during conferences that are hosted on Lync. The results of a network trace include the following information: Based on the network trace, you need to identify the most likely cause of the call quality issues. Which setting should you modify?

A) MTU
B) DSCP value
C) STUN port
D) Geo IP

Solutions: