Avaya Virtual Services Platform 9000 Maintenance and Troubleshooting : 3601

  • Exam Code: 3601
  • Exam Name: Avaya Virtual Services Platform 9000 Maintenance and Troubleshooting Exam
  • Updated: Jul 23, 2026
  • Q & A: 70 Questions and Answers

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Avaya 3601 Exam Syllabus Topics:

SectionObjectives
Maintenance Operations- Preventive maintenance
  • 1. Log analysis
    • 2. System health verification
      • 3. Performance monitoring
        VSP 9000 Architecture and Hardware- Platform architecture
        • 1. Power supplies and cooling systems
          • 2. Chassis components
            • 3. Supervisor and line modules
              Troubleshooting- Fault isolation and diagnosis
              • 1. Network connectivity issues
                • 2. Hardware fault identification
                  • 3. Protocol and service troubleshooting
                    • 4. Command-line diagnostic tools
                      High Availability and Network Services- Resiliency features
                      • 1. Failover and recovery
                        • 2. Service continuity validation
                          • 3. Redundancy mechanisms
                            Software and System Management- Operating system management
                            • 1. Software installation and upgrades
                              • 2. Backup and recovery procedures
                                • 3. Configuration management
                                  Layer 2 and Layer 3 Technologies- Switching and routing operations
                                  • 1. IP routing fundamentals
                                    • 2. Spanning Tree protocols
                                      • 3. VLAN configuration

                                        Avaya Virtual Services Platform 9000 Maintenance and Troubleshooting Sample Questions:

                                        1. With exception logs being archived in several locations, which location archives should be sent to Global Network Product Support (GNPS) with a trouble report?

                                        A) applicationconfigfile?
                                        B) /var/log/messages
                                        C) application log file
                                        D) /intflash/archive/slot


                                        2. A team of Engineers were tasked to install and configure a large network, consisting of VSP 9000 as the core and number of distribution clusters of VSP 9000 and ERS 8800/8600, VLANs, IST, Split MultiLink Trunking (SMLT), Routed Split MultiLink Trunking (RSMLT), Open Shortest Path First (OSPF), Border Gateway Protocol (BGP) and Multicasting using Protocol Independent Multicast - Sparse-Mode (PIM SM). In addition, VRF-lite had to be configured within the network. To test functionality before handover, which tools should be considered?

                                        A) To validatethe configuration, test fromEdge-to-Edge, and Client-to-Server.
                                        B) Validation the configuration would involve testing allthe Services end-to end while resetting, links, switches and routers.
                                        C) Checkshow vlan basic, show ip interface, show ip route, show ip vrf, show in multicast show Internal Border Gateway Protocol (IBGP).
                                        D) Validate the running and save configuration, then check vlans, ip addresses,dynamic routes for OSPFand BGP.


                                        3. A technician is looking Into a possible IST problem on a VSP 9000 that is running SMLTv2. Given the difference between SMLTv2 and SMLTv1, which statement describes an issue to be considered?

                                        A) Link state messages are carried over the v2 MLT ports.
                                        B) The SMITv2 ID is configurable.
                                        C) The MultiLinkTrunking (MLT) IDs must be globally unique with SMITv2.
                                        D) All MLTs may be SMLTs with v2.


                                        4. Which three are VSP 9000 image locations? (Choose three.)

                                        A) Internal flash
                                        B) Boot flash
                                        C) SF flash
                                        D) EMC flash
                                        E) External flash


                                        5. There is indication of traffic loss in the VSP 9000.
                                        What is the first thing a technician should do to determine the cause of this problem?

                                        A) Ensure that sufficient ports are active.
                                        B) Check the traffic counters.
                                        C) Ensure all the cards are up.
                                        D) Check the projected traffic levels.


                                        Solutions:

                                        Question # 1
                                        Answer: D
                                        Question # 2
                                        Answer: D
                                        Question # 3
                                        Answer: C
                                        Question # 4
                                        Answer: A,C,E
                                        Question # 5
                                        Answer: B

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