Avaya IP Office™ Platform Configuration and Maintenance : 78200X

  • Exam Code: 78200X
  • Exam Name: Avaya IP Office™ Platform Configuration and Maintenance Exam
  • Updated: Oct 22, 2026
  • Q & A: 132 Questions and Answers

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About Avaya IP Office™ Platform Configuration and Maintenance : 78200X Exam

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Avaya 78200X Exam Syllabus Topics:

SectionObjectives
System Installation and Software Upgrades- Upgrade Procedures
- Software Installation Tools
Security and Troubleshooting- Monitoring and Diagnostic Tools
- System Security Configuration
Administration and Management- User and Endpoint Management
- System Configuration and Upgrades
Call Features and Routing- Hunt Groups and Short Codes
- Call Routing Strategies
Voicemail and Messaging- Voicemail Pro
- Unified Messaging Basics
IP Office™ Platform Overview- Deployment Scenarios and Features
- Platform Architecture and Components

78200X Exam Details, Version Policy and Customer Perks

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Experience with Avaya IP Office systems; recommended to hold or be working toward Avaya IP Office Platform Technical Associate credentials
The official Avaya IP Office™ Platform Configuration and Maintenance outline assigns its weights like this:
  • IP Office™ Platform Overview ()
  • Administration and Management ()
  • System Installation and Software Upgrades ()
Budget your hours according to those weights and test each domain with the TorrentVCE bank before exam day.

Avaya IP Office™ Platform Configuration and Maintenance Sample Questions:

Question #1

Refer to the exhibit.

You have configured enough SIP channels to carry the expected communications load, but users are reporting that sometimes they cannot call out and callers cannot get through.
Based on the information in the exhibit, what is causing the problem?

  • A. The calls are being referred incorrectly.
  • B. The system is ignoring refresh messages.
  • C. The timer should be set to 2 minutes.
  • D. The caller ID is not passed by some carriers.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

By adding a 4-port expansion card to the IP Office 500 V2, how many expansion units can the IP Office support in total?

  • A. 12
  • B. 14
  • C. 10
  • D. 8
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

A customer wants all employees to be able to communicate seamlessly with each other and external parties. Some of their employees are often on the road, or off-site.
Which application could you recommend for these users?

  • A. Avaya Communicator
  • B. Suggest the User divert their extension to their mobile
  • C. Mobile Twinning
  • D. one-X Mobile Preferred
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

Which two values affect the size of a ContactStore server? (Choose two.)

  • A. The number of voicemail channels
  • B. The number of recordings
  • C. The number of incoming lines
  • D. The number of hunt groups
  • E. The number of concurrent users for search and replay function
Reveal Solution  Discussion  0

Correct Answer: B,E  🗳️

Question #5

You have purchased a pre-configured Avaya Application Server, the Server has Voicemail Pro and one-X® Portal already installed.
Which application should you use to check that they are both running?

  • A. Manager Application
  • B. Web Manager Application
  • C. Application Server
  • D. Monitor Application
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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