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Salesforce Certified Experience Cloud Consultant certification is a valuable credential for professionals who want to demonstrate their expertise in implementing and managing Salesforce Experience Cloud solutions. Salesforce Certified Experience Cloud Consultant certification exam is challenging, but with the right preparation and experience, candidates can pass the exam and become certified. Certified consultants can enjoy many career opportunities and higher salaries, making this certification a worthwhile investment for any Salesforce professional.
Salesforce Experience-Cloud-Consultant Certification Exam is a professional exam that assesses the knowledge and skills of individuals in the field of Salesforce Experience Cloud. Experience-Cloud-Consultant exam is designed to test the candidate's knowledge of the Salesforce Experience Cloud, including its features, capabilities, and best practices.
NEW QUESTION # 53
Northern Trail Qutfitters (NTO) would like to create a public Knowledge base for the general public to be able to view articles, manuals, and FAQs.
Which template should NTO select when building its site?
- A. Customer Service
- B. Help Center
- C. Partner Central
- D. Customer Account Portal
Answer: D
NEW QUESTION # 54
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor. DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers
- A. Financial Services Community permission set license
- B. Financial Services Lightning template
- C. Insurance agent permission set license
- D. Insurance Agent Portal Lightning template
Answer: A,D
Explanation:
Financial Services Community permission set license is a license type that allows users to access Financial Services Cloud objects and features, such as policies, claims, referrals, and goals. Insurance Agent Portal Lightning template is a template that is designed for insurance agents who need to manage their leads, opportunities, policies, claims, and referrals. These two features are available for DR to implement a solution involving insurance agent persona.
NEW QUESTION # 55
The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They have created the partner as an Account, added the required Contacts, and ensured that the Welcome Email selection is checked. However, upon review, the site administrator has found that none of the partner users were able to register.
What should the site administrator do to ensure they are able to set up partner users correctly?
- A. Double-check that the provided email addresses are correct.
- B. Double-check that the partner profile has been added to the CK site.
- C. Ensure that the Account has been enabled as a partner Account.
- D. Ensure that the Contacts under the Account are enabled as partner users.
Answer: D
Explanation:
To ensure that the partner users are able to register, the site administrator should enable the Contacts under the Account as partner users. This will allow the site administrator to assign a username, password, and profile to each Contact and send them a welcome email with a link to activate their account and log in to the site.
NEW QUESTION # 56
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has applied criteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.
Which three visibility options available in Experience Cloud?
Choose 3 answers
- A. Personal
- B. None
- C. Audience
- D. Visible
- E. Default
Answer: B,C,E
Explanation:
Three visibility options available in Experience Cloud are Audience, None, and Default. Visibility options allow you to control who can see a page or a component on your Experience Cloud site. Audience is an option that allows you to display a page or a component only to users who belong to a specific audience. An audience is a group of users who share common attributes, such as profile, location, or language. None is an option that allows you to hide a page or a component from all users. Default is an option that allows you to display a page or a component to all users who have access to the site.
NEW QUESTION # 57
Ursa Majer Solar (UMS) wantsto give its partriers the content, data, and tools they need to sell more solar panels.
Which three Partner Relationship Management features should the system administrator utilize on UMS's site?
Choose 3 answers
- A. Lead Distribution
- B. Deal Registration
- C. Service Console
- D. Market Development Fund
- E. Content Flagging
Answer: A,B,D
NEW QUESTION # 58
Ursa Major Solar would like content from Salesforce CMS to be queried when users search for keywords in its customer portal.
Which setting must be turned on in order for Global Search .n Experience Builder to query content m Salesforce CMS?
- A. Gather Customer Insights Data must be selected.
- B. Search must be enabled for the selected CMS Channel.
- C. Community must be activated.
- D. Sharing Rules must be set to Read/Write.
Answer: B
Explanation:
This setting allows the CMS content to be searchable within the channel where it is published. To enable search for a channel, open the CMS Channels tab in Salesforce CMS, select Edit beside a channel, and click the Search toggle. Additionally, if the site is created with Experience Builder, the Global Search Box component must be configured to include the Content object4
NEW QUESTION # 59
Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its own Sales team. All lead records are shared with partners: however, some of the information captured by the Sales team on the lead record should not be shared with partners.
Which two steps should UMS take at a minimum in order to meet the requirement?
Choose 2 answers
- A. Enable "Lead Sharing" in Digital Experience settings.
- B. Create a separate channel for partners in PRM Workspaces.
- C. Create Page Layouts for Lead Distribution.
- D. Create Lead Record Types for Lead Distribution.
Answer: C,D
NEW QUESTION # 60
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor. DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers
- A. Financial Services Community permission set license
- B. Financial Services Lightning template
- C. Insurance agent permission set license
- D. Insurance Agent Portal Lightning template
Answer: A,D
NEW QUESTION # 61
Universal Containers (UC) wants to build a product registration site to allow guest users to register a product. The functionality will involve a multi-step flow.
How should UC enable the guest user to run the flow?
- A. Save the flow with the "System Context Without Sharing-Access All Data" option.
- B. Set the "Enable Lightning Flows for Guest User" toggle option to ON in Setup.
- C. Assign a single screen to multi-step flow and give the guest user access via page layout.
- D. Convert multi-step flow into individual flows and give the guest user access to each flow separately.
Answer: B
Explanation:
To enable the guest user to run the flow, UC should set the "Enable Lightning Flows for Guest User" toggle option to ON in Setup. A flow is a tool that allows you to automate business processes by guiding users through screens and performing actions based on their inputs. A guest user is a user who accesses your Experience Cloud site without logging in or registering. To allow guest users to run flows on your site, you need to enable the "Enable Lightning Flows for Guest User" option in Setup, which gives guest users access to run flows that are embedded in Lightning pages or Visualforce pages.
NEW QUESTION # 62
Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires. Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers
- A. Experience Cloud cannot be used for employee apps.
- B. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
- C. Employee apps are only available in Unlimited Edition.
- D. Chatter posts related to a record will be available in the employee app as well as the main org.
Answer: C,D
NEW QUESTION # 63
Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects.
Which two standard features allow an administrator toaccomplish that?
Choose 2 answers
- A. Remove Opportunity and Asset from the navigation Menu component in the property editor.
- B. Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.
- C. Remove Opportunity and Asset from theobject list in the Global Search Result component property editor.
- D. Remove Opportunity and Asset from the Title Menu component in the property editor.
Answer: B,C
NEW QUESTION # 64
Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app.
What should NTO consider when building the HR desk app?
- A. In order to leverage organizational structure, the HR help app must be created in the main org.
- B. HR user profile is only available in Enterprise and Performance Editions with HR permission set license.
- C. In order to protect employee privacy, the HR help desk app should be created in a different org than the main org.
- D. HR user profile is only available in Employee Cloud with Employee permission set license.
Answer: A
NEW QUESTION # 65
Dreamscape flowers is looking to launch a public site for its current customers and prospects.
Which three actions are performed automatically when a site is created Expense Cloud?
Choose 3 answers
- A. Creation of moderation criteria that are applied only to guest users
- B. Creation of sharing mechanisms that are available only to guest users
- C. Creation of a guest profile
- D. Creation of a guest role
- E. Creation of a guest user record
Answer: C,D,E
Explanation:
Three actions that are performed automatically when a site is created in Experience Cloud are A, C, and E. A guest role is a role that defines the access level and permissions of guest users on your site. A guest profile is a profile that determines what guest users can see and do on your site. A guest user record is a user record that represents the guest user on your site. These actions are performed automatically when you create a site in Experience Cloud, so you don't have to manually create them.
NEW QUESTION # 66
Ursa Majer Solar (UMS) wantsto give its partriers the content, data, and tools they need to sell more solar panels.
Which three Partner Relationship Management features should the system administrator utilize on UMS's site?
Choose 3 answers
- A. Lead Distribution
- B. Deal Registration
- C. Service Console
- D. Market Development Fund
- E. Content Flagging
Answer: A,B,D
Explanation:
Deal Registration allows UMS to enable its partners to register deals and work with UMS on sales opportunities. UMS can also set up approval processes and validation rules for deal registration and track the deal status and revenue. Lead Distribution allows UMS to assign leads to partners based on predefined criteria, such as location, product, or industry. UMS can also monitor the lead conversion rate and partner performance. Market Development Fund allows UMS to allocate funds to partners for marketing activities, such as events, campaigns, or webinars. UMS can also create budgets, approval workflows, and reports for market development fund.
NEW QUESTION # 67
Bloomington Caregivers (BC) wants to share Covid-19 related information with all site visitors, including unauthenticated users.
Which three things should BC in mind about unauthenticated or guest user access?
Choose 3 answers
- A. Guest user external organization-wide defaults are always set to Public.
- B. Guest user can't records via manual existing records
- C. Guest user external organization-wide default are always set to Private.
- D. Guest user can't access records via manual sharing
- E. Guest user can't be members of public groups or queues.
Answer: C,D,E
Explanation:
Three things that BC should keep in mind about unauthenticated or guest user access are A, B, and D. Unauthenticated or guest user access is a feature that allows users to access your Experience Cloud site without logging in or registering. Unauthenticated or guest users have limited access and visibility to data in your Salesforce org, and they have some restrictions, such as:
Guest user external organization-wide defaults are always set to Private. This means that guest users cannot access any records that are owned by external users (such as Customer Community or Partner Community users) unless they are explicitly shared with them.
Guest user can't access records via manual sharing. This means that guest users cannot access any records that are shared with them by using the Sharing button on the record detail page.
Guest user can't be members of public groups or queues. This means that guest users cannot access any records that are shared with them by using public groups or queues as criteria.
NEW QUESTION # 68
DreamHouse Realty (DR) has active participation of home owners and prospective buyers in its Experience Cloud site that uses Chatter. Recently, DR observed a significant number of comments being marked as spam. OR's Salesforce and Security teams did further analysis and identified the posts made by the spammers.
OR's Management team has decided to remove all the spammers' posts and comments from the Experience Cloud site.
What should the Experience Cloud consultant recommend to remove them?
- A. Enable Experience Cloud Einstein features to remove all the spammers" posts and comments as a background action.
- B. Utilize the Insights reports by creating and using a custom action to remove all the spammers' posts and comments.
- C. Experience Cloud site managers, moderators, and admms work together to remove all the spammers' posts and comments manually.
- D. Submit a high-priority case with Salesforce Support to remove all of the spammers' posts and comments. The site will be under maintenance state until resolution.
Answer: B
NEW QUESTION # 69
Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO's staff on their research-related submissions.
Which user visibility setting needs to be enabled at a minimum?
- A. None
- B. Portal User Visibility
- C. Guest User Visibility
- D. Site User Visibility
Answer: D
Explanation:
Site User Visibility allows users within the same site to see each other, regardless of their role or sharing group membership. This is useful for collaboration between independent researchers and NTO staff on their research-related submissions.
NEW QUESTION # 70
Ursa Major Solar (UMS) will be creating a partner portal to distributing leads to partners. Partners will also be able to create their own leads in the portal UMS has decided to use Partner Central template.
Which three should UMS take at a minimum In order to meet the requirement?
- A. Configure Lead creation Leadon low Distribution inside PRM Workspace.
- B. Create a Lead Queue for Lead Distribution.
- C. Create a Lead Process for Lead Distribution
- D. Enable Allow External Creation'' in Digital Experience settings
Answer: A,B,D
NEW QUESTION # 71
Ursa Major Solar has a customer portal where both customers and employees can log in to view information about the company. The marketing team has created a special design of their lago and company branding for their Platinum customers, and would like the user interface in the portal to reflect that special design when a Platinum Calculator customer is logged in.
Which functionality should the Experience Cloud manager use to achieve this?
- A. Branding Sets
- B. Themes
- C. Templates
- D. CMS Connect a
Answer: A
NEW QUESTION # 72
Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC's business processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates.
What should BC closely into during the evaluation phase?
- A. Lightning Bolt solutions
- B. SDLC (Software Developer Life Cycle) for Experiences
- C. Community Connect
- D. Digital Experience framework
Answer: A
Explanation:
BC should look closely into Lightning Bolt solutions during the evaluation phase. Lightning Bolt solutions are industry-specific solutions that include prebuilt themes, templates, pages, components, and business logic for Experience Cloud sites. Lightning Bolt solutions can help BC create personalized experiences for its providers, vendors, installers, and patients by providing them with best practices and ready-made features for their industry. BC can find and install Lightning Bolt solutions from AppExchange or create their own custom solutions using Lightning Bolt framework.
NEW QUESTION # 73
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