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Salesforce Plat-UX-101 : Salesforce Certified Platform User Experience Designer
- Exam Code: Plat-UX-101
- Exam Name: Salesforce Certified Platform User Experience Designer
- Updated: Aug 26, 2026 Q&As: 212 Questions and Answers
About Salesforce Plat-UX-101 Exam
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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Design Strategy & Solutioning | - Problem Definition and Scoping - Journey Mapping and Experience Design | |
| Salesforce Platform UX Implementation | - Lightning Design System (SLDS) - Declarative UX Configuration - Mobile UX and Responsive Design | |
| Discovery | 13% | - Business Value of Salesforce UX - User Needs and Requirements Gathering - Research Methods and Tools - Salesforce UX Personas and Processes |
| UX Fundamentals | 16% | - Branding and Visual Design Impact - Usability and Information Architecture - Human-Centered Design Principles - Accessibility and Inclusive Design |
| Prototyping & Validation | - Usability Testing and Iteration - Prototyping Methods |
Salesforce Certified Platform User Experience Designer Sample Questions:
1. A UX Designerhas created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?
A) Focus Groups
B) Usability Testing
C) Survery
D) Qualitative
2. In which two ways could the usability of accordion elements be improved in a mobile environment?
Choose 2 answers
A) Use the ''back'' browser button to collapse content
B) Nest an accordion inside of another
C) Only allow users to open one selection at a time.
D) Include persistent headings.
3. Cloud Kicks has a content-rich set of record pages and wants its UX Design team to organize and consolidate them.
Which Salesforce Lightning Design System (SLDS) component should be used to organize and consolidate content?
A) Q Tabs
B) Modals
C) Data Tables
4. A sales representativewants to personalize their own user experience.
Which two recommendations should be made to provide more intuitive access regularly used content?
Choose 2 answers
A) Set up Quick Links in the Utility bar.
B) Personalize the Navigation bar.
C) Customizethe Home page experience.
D) Create shortcuts Favorites.
5. A UX Designer is hired to help create a brand new app for the AppExchange with a human-centered approach.
Which strategy will most likely strengthen employee relationships the most?
A) Invite employees from different departments and create a journey map together.
B) Send an anonymous survey to collect ideas from across the whole company.
C) Create a first draft in a design team and then share it for feedback with employees.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C,D | Question # 3 Answer: A | Question # 4 Answer: B,D | Question # 5 Answer: A |
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