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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architecture and Components | 25% | - Backup and management tools - Included middleware and software - Foundation for Smart Business platform |
| Topic 2: Solutions for Smart Business Overview | 25% | - Target mid-market customer pain points - Product portfolio and positioning - Value proposition and benefits |
| Topic 3: Implementation and Support | 20% | - Service and support options - Updates and maintenance - One-click installation process |
| Topic 4: Selling and Partner Process | 30% | - Pricing and Passport Advantage procedures - Opportunity registration and SVI incentives - Partner eligibility and distribution channels |
Question 1
Is it true or false that individual solutions for Smart Business are generally ordered via single part number, and are installed as a single software package?
A. True. A single part number can be used except for situations where the customer would like to exchange parts of the solution for other components.
B. False. Solutions for Smart Business require separate part numbers for the solution and Foundation for Smart Business.
C. False. Solutions for Smart Business can be ordered as a hardware appliance
D. True. Solutions for Smart Business are completely integrated in one package to allow ease of ordering.
Question 2
Where does a partner find more information about the SVI Program?
A. www.ibm.com
B. www.ibm.com/partnerworld
C. www.lotus.com
D. www.ibm.com/SVI
Question 3
Where can Partners find additional resources related to Smart Business Solutions?
A. www.IBM.com/Smartbusiness (http://www.IBM.com/Smartbusiness)
B. PartnerWorld in Smart Business section
C. Virtual Innovation Center for Sales and Technical Information
D. All of the above.
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: D |
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