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HP Selling HP EMEA cMPS Sample Questions:

1. What is an HP Care Pack?

A) A fixed product warranty extension covering only return-to-base repairs
B) A box that takes care of the printers when connected to the network
C) A mandatory service package for all MFP-based HP products
D) A range of break-fix services for HP commercial printers and multifunctional-based
products

2. The HP channel strategy to win in the contractual printing market is based on which programs?

A) Inside Partner Managed Print Services, Partner Managed Print Services, and Channel MFP Page Capture
B) Channel Managed Print Services and Partner Managed Print Services
C) Channel Managed Print Services. MFP Plus, and Pay for Print
D) Smart MFP Pay per Use inside Partner Managed Print Services, and Smart Printer Use

3. In an ideal world, where time and money are not important, which part of the three-part strategic approach to imaging and printing improvement comes first?

A) Optimizing the infrastructure
B) Managing the environment
C) Managing the fleet
D) Improving the workflow

4. Do HP partners participating in the program get a discount on the HP original supplies used in Channel Managed Print Services contracts?

A) Yes resellers get 8% on the total contract value paid by HP once a year.
B) Yes resellers get S10 or 7 Euro per month, per toner cartridge extra.
C) No, rebates are linked to hardware only.
D) Yes discounts on HP original supplies are provided through the distributor participating in the SCRP program.

5. Which property makes HP toner work correctly in an HP LaserJet printing device?

A) Melts at the correct temperature
B) Soaks into paper for a permanent bond
C) Liquefies on contact with paper
D) Mixes evenly to create millions of colors

Solutions: