SAP C_TCRM20_60 : SAP Certified Application Associate - CRM Fundamentals with SAP CRM 2007 (CRM 6.0)
- Exam Code: C_TCRM20_60
- Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 2007 (CRM 6.0)
- Updated: Sep 01, 2026 Q&As: 100 Questions and Answers
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SAP C_TCRM20_60 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: CRM Middleware & Integration | 15% | - BDoc & Error Handling - Data Exchange & Initial Load - Middleware Architecture |
| Topic 2: CRM Overview & Architecture | 20% | - SAP CRM Solution Architecture - Navigation & User Interface - Organizational Structure |
| Topic 3: Master Data | 15% | - Condition & Pricing Data - Product Master - Business Partner |
| Topic 4: CRM Business Scenarios | 15% | - Interaction Center - Marketing Management - CRM Analytics & Reporting |
| Topic 5: CRM Business Transactions | 25% | - Activity Management - Service Transactions - Sales Transactions |
| Topic 6: Basic Configuration & Customizing | 10% | - User Interface Configuration - Basic Customizing Settings - Determination Procedures |
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