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SAP C_FSM_2601 : SAP Certified - SAP Field Service Management
- Exam Code: C_FSM_2601
- Exam Name: SAP Certified - SAP Field Service Management
- Updated: Oct 05, 2026 Q&As: 68 Questions and Answers
About SAP C_FSM_2601 Exam
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SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
| Architecture and Administration | 11% - 20% | - Architectural components of SAP FSM - Company settings, permissions, and business rules configuration |
| Customer Self-Service | <8% | - Self-service portal and process flow - Service request creation and execution |
| Crowd Workforce | <8% | - Concept and benefits of Crowd Service - Manage crowd workforce assignments |
| Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
| Analytics and Reports | <10% | - Generate and interpret reports for decision-making - Access and use reporting tools |
| Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
| Integrations | <8% | - End-to-end integration scenarios - Integration with SAP and third-party systems |
| Master Data Management | <10% | - Components and data model of MDM - Create, maintain, and integrate master data |
SAP Certified - SAP Field Service Management Sample Questions:
Question #1
How can smartform instances be created?
There are three correct answers.
- A. Automatically by a business rule
- B. Manually by a technician on a mobile app
- C. By the customer in the FSM Self Service application
- D. Manually by a dispatcher on the Field Service Management web UI
Correct Answer: A,B,D 🗳️
Question #2
What is the main tool in SAP Field Service Management for dispatchers?
Choose the correct answer.
- A. Smartforms
- B. Tool reservation
- C. Planning board
- D. Partner Portal
Correct Answer: C 🗳️
Question #3
What is the primary purpose of the RISE with SAP Methodology Dashboard?
Choose the correct answer.
- A. To monitor financial performance
- B. To foster resilient business processes and extensions
- C. To develop marketing strategies
- D. To view and assess system adherence to Clean Core principles
- E. To facilitate employee training programs
Correct Answer: D 🗳️
Question #4
What characteristic is true with regards to autoscheduling?
Choose the correct answer.
- A. Autoscheduling is intended to provide support to the dispatcher while manually interacting with the system while planning service jobs.
- B. Autoscheduling is intended completely automate the scheduling of jobs, without the direct intervention of a dispatcher
Correct Answer: B 🗳️
Question #5
What updated requirements are included in the RISE Competency Framework?
There are two correct answers.
- A. Mandatory annual reviews
- B. Support Accreditation
- C. Project-level professional certification
- D. Marketing strategy certification
Correct Answer: B,C 🗳️
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