Blue Prism ASD01 : Designing Blue Prism Process Solutions (EN)

VivaBank have an account closure process that can take up to three days to close an account. All requests within the bank's core system to close an account take place overnight during batch processing. There are two scenarios:

The timings relate to the expected automation time.
All requests will arrive in a Blue Prism work queue from multiple channels using either web services or other Blue Prism processes.
The following detail from the Functional Requirement Questionnaire must be considered:
* Cases must be processed on the same day if they come in between 08:00 and 22:00 Monday to Friday
* Exception cases are to be emailed to the manual team during processing as and when they occur.
* It is expected that up to 200 cases can be expected per day.
The Blue Prism solution consists of four processes and four Blue Prism Work Queues.

Cases come into the Account Closures Work Queue and are processed by the Account Closure process which determines if they are "Nil Balance" or "Balance to Transfer" scenarios. Before adding the case to the relevant work queue, a check is made to see if an identical key has been added to the work queue today. If so the case is not added.
The Transfer Balance process work its queue and, for each successfully processed case, adds case to the Close Account queue.
The Close Account process works its queue and, for each successfully processed case, adds a case to the Confirm Closure queue with the case deferred to 08:00 the next day.
The Confirm Closure process completes the sequence by confirming that the account is finally closed.
A scheduler has been created to start all four processes at 08:00. Each process shall be configured to finish accordingly:

Please select from the statements below the ones you consider to be correct. (Choose two.)

• A. There should be a separate work queue for each channel feeding the process.
• B. All processes should be merged into one process to optimize licenses.
• C. Exception cases should not be distributed whilst the processes are running and instead should be distributed when each process has completed.
• D. As an alternative the solution could use just one queue instead of four.
• E. The Confirm Closure process should work until 22:00.

Consider the following steps for a theoretical manual process.
* Check in input folder any new files.
* If there are no files check again later as files can arrive anytime, and there is no limit to the number of files that may come.
* Open the next available file.
* Take the first case.
* Start System X and find the case details.
* If the case can't be found, move to the next one.
* After finding the case in System X, fetch additional case details from System Y.
* Again if the case can't be found, move to the next one.
* Analyse all the data to see if System Z should be updated.
* If the data does not meet the requirements, add notes indicating this to System X and Y and move to the next case.
* If the data does meet the requirements, update the case in System Z.
* Add notes to System X and Y and move to the next case.
* At the end of the file, go back and look for another.
* Stop checking for new files at 16:00 and finish any remaining cases.
* When all work is complete create a report of the day's exception cases.
* Close down Systems X, Y and Z.
If the volume of incoming cases is such that 1 Resource PC can easily handle the workload, which of the following steps for an automated solution should be part of the 'Preparation' phase of an automated process?

• A. Check input folder, wait for files, read file and load queue.
• B. Check input folder, wait for files, read file and load queue, log into applications.
• C. Check input folder, wait for files.
• D. Log into applications.

Imagine a DR scenario where the main Production database goes down one afternoon. All processes use work queues and all new work is loaded first thing each morning. The database is backed up regularly but not in real time, so the restored back up will be slightly out of date, say by 1 hour.
If the backup was restored, and processes were restarted what would be the effect? (Choose two.)

• A. The processes would resume with the queue item being worked at the time of the incident.
• B. The processes would resume with the next available queue item.
• C. The work queue would automatically ensure no cases is duplicated.
• D. The queue item being worked at the time of the incident would be automatically marked as an exception.
• E. The queue item being worked at the time of the incident would need to be manually marked as an exception.