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Salesforce ARC-801 Exam Syllabus Topics:
| Topic | Details |
|---|
| Topic 1 | - Understand the Business Problem
- Explore Solution Architecture for Multi-Cloud Implementations
|
| Topic 2 | - Compare Customer Relationship Management (CRM) and ERP
- Understand the Difference Between Direct and Indirect Sales
|
| Topic 3 | - Communicate with Stakeholders and Multiple Departments
- Understand the Relationship Between Connected Business Relationships and Meaningful Customer Experiences
|
| Topic 4 | - Understand the Role of a B2B Solution Architect
- Define B2B from a Salesforce Perspective
|
| Topic 5 | - Learn About the Benefits of Data Governance
- Review Artifact Solution Design for Configuration to Installation Use Case
|
| Topic 6 | - Explore ERP in a System Engagement Framework
- Explore Sales Cloud, B2B Commerce, Marketing Cloud Account Engagement
|
| Topic 7 | - Examine a Configuration to Installation Use Case
- Review Artifact Solution Design for B2B Marketing Use Case
|
| Topic 8 | - Understand Quote to Installation Solutions
- Review Artifact Solution Design for Cart to Quote Use Case
|
Reference: https://trailheadacademy.salesforce.com/classes/arc801-Design-and-implement-b2b-multi-cloud-solutions?_ga=2.163401339.672380671.1678100550-868583764.1675337219#
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