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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Where can you find information detailing which software versions are compatible with each other?

A) The IP Office Technical Bulletins
B) The IP Office Installation Guide
C) IP Office Manager Help File
D) IP Office User Guide

2. The Customer Call Reporter (CCR) installation is now completed, but a user with the name "Agent1" is not showing on the CCR Web page. What should you check?

A) "Agent1" cannot be used as a name for a CCR agent.
B) Go to Supervisor Settings in Manager and enable Agent1 to be a CCR agent.
C) Go to CCR and check on Supervisor Settings and enable Agent1 as a CCR agent.
D) Go to CCR, log-in as Administrator, and enable Agent1 as a CCR agent.

3. Your customer has requested that you implement a plan to give their two sites complete resiliency. Which two will accomplish this? (Choose two.)

A) Preferred Edition - Messaging at both locations
B) IP Phones with backup call server
C) IP Office Resiliency License
D) IP500v2 with redundant processor

4. What is happening when an IP412 control unit system status light is solid red?

A) The Local Area Network is not connected.
B) The Voice Compression Module is not installed.
C) The .bin files are not loaded in the control unit.
D) The IP Office Professional license is not installed or is not valid.

5. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) User
B) Dependencies
C) Log On
D) General
E) Advanced

Solutions: